Virtual Nutrition Consult Terms and Conditions- written November 2024
When completing the on-line nutrition consult with virtual assistant Coach J Lowe, a product built by Happy Healthy Pty Ltd in conjunction with Nexus Flow Innovations you agree to the following T&C's:
a) Payment terms: When signing up for virtual consults the system is built on 3-month metabolic conditioning principals and we therefore suggest that you complete 3 consults over 3 months, every 28 days. However, if you decide you do not want to continue after your first consult you can cancel before the next due payment no questions asked. Just simply email us at info@happyealthy.net.au at least 24 hours before your next payment is due to come out. If you cancel after the payment is made there are no refunds due our internal fee structure to run the program. The monthly fee is $149 per consult and includes one report, one meal plan and recipe hub access. Nutrition Club Members will be provided with a discount for this service. If unsure email us at: info@happyhealthy.net.au
1. b) Happy Healthy Pty Ltd client consults done on-line via the virtual assistant chat bot tool has been created to mimic the in-person experience and questioning, normally asked in a 1:1 in clinic consult, however the outcome cannot be treated the same as an in person consult and full clinical conditions and blood test results cannot be considered, therefore Happy Healthy Pty Ltd suggests you seek medical advice before a change in diet.
2. The consulting clients understand that once the consult is completed, they will get a result in the form of a nutrition consult report and meal plan within minutes and once completed no refund are given.
4. Happy Healthy Pty Ltd Consulting clients understand the chat bot consult was created by qualified Nutritionist/Coach and will cover off full health questioning regarding medical history, lifestyle, exercise, body composition and goals. It is the client’s responsibility to answer all questions correctly and in detail for the best outcome.
5. Happy Healthy Pty Ltd Consulting clients understand that the consultation process by where asking a series of lifestyle and healthy questions, the written report will identify the area of nutritional improvement, roadblocks and suggested changes to be made to diet and lifstyle. The advised nutrition breakdown provided in terms of macronutrient split and calories will guide you and help put measures in place to achieve your body composition and wellness goals.
6. Happy Healthy Pty Ltd Consulting clients understand following their consult they will receive a summary which includes a nutrition report, summary of goals, suggested changes, copy of personal macro & calorie breakdown and a 7-day meal to be used in conjunction with Happy Healthy Nutrition Club recipes.
9. Happy Healthy Pty Ltd Consulting clients who choose to do the online virtual consult understand they will not get the body composition scan and if they want to speak with our team of nutritionist they will need to pay for a consult.
11. Jessica Lowe and Happy Healthy Pty Ltd take no liability for sickness, illness and/or any losses that might be caused from a change in diet or use of advice, meal plans or recipes provided. If you suffer from any clinical/medical illnesses/sickness/diseases Happy Healthy PTY LTD and Jessica Lowe advise you consult your GP/doctor before a change in diet.
12. Happy Healthy PTY LTD takes no liability for miss interpretation of advice, meal plan or recipe guidelines and/or nutrition information or advice provided.
14. Happy Healthy PTY LTD advises that general advice may not be right for you.